Congested roads, long lines for attractions, overcrowded public squares and beaches, rising rental and real estate prices – too many travelers bring not only life into destinations, but also a range of problems. And this doesn’t only happen in the “overtourism” destinations which are often cited, like Amsterdam, Barcelona and Venice. Crowds of visitors can become a problem in other cities and touristic regions as well. Data and digital tools for “smart destinations” can help manage the crowds – from intelligent systems which help drivers find parking places to virtual experiences. Digital tourism experts, including specialists in the “Smart City & Region” area present ideas and discuss suggestions for tourism destinations and also clarify the potential stumbling blocks and requirements.
Dr. Ulrike Regele, Director Commerce and Tourism, DIHK (German Chamber of Industry & Commerce)
Bastian Kneissl, CEO & Founder, MapCase Media GmbH, Chairman of the Professional Travel Startups Group, German Startup Association
Thorsten Rudolph, Managing Director, Hochschwarzwald Tourismus GmbH
Gerald Swarat, Head of Berlin office & Project Coordinator for Smart Rural Areas, Fraunhofer IESE